Privacy Policy

Privacy Policy Template for EcoLeaf

Effective Date: 26th November 2024

Introduction
At EcoLeaf, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following types of information from you:

  • Personal Information: Name, email address, phone number, shipping address, and billing information.
  • Payment Information: Details such as credit/debit card information, processed securely by RazorPay.
  • Account Details: If you create an account, your login credentials and profile information.
  • Automatically Collected Information: IP address, browser type, time zone, and browsing activity (via cookies).
  • Voluntary Information: Feedback, reviews, or responses to surveys.

2. How We Use Your Information

We use your information to:

  1. Process and fulfill orders.
  2. Communicate updates regarding your order.
  3. Provide customer support.
  4. Send promotional emails or offers (with your consent).
  5. Improve our website, services, and user experience.
  6. Detect and prevent fraudulent activity.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share it with trusted third parties to provide services, such as:

  • Payment processors (e.g., RazorPay).
  • Shipping and delivery providers.
  • Marketing platforms (e.g., Google Ads, social media platforms).
  • Compliance with legal obligations, such as responding to law enforcement.

4. Cookies and Tracking Technologies

Our website uses cookies to improve user experience and analyze site performance. Cookies allow us to remember your preferences, track your shopping cart, and provide tailored advertisements.

You can manage your cookie preferences in your browser settings.

5. Data Protection and Security

We implement strict measures to safeguard your data, including:

  • Secure Socket Layer (SSL) encryption.
  • Regular security audits.
  • Restricted access to sensitive information.

Despite these measures, no method of transmission over the Internet is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data.
  • Withdraw consent for marketing communications.
  • Request information about how your data is processed.

Contact us at ecoleafshop@gmail.com for any such requests.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies separately.

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date.

Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:

Email: ecoleafshop@gmail.com